Delivery & shipping
How bespoke children's furniture reaches your home in Morocco — timelines, zones, and what happens if something goes wrong in transit.
Where we deliver
We deliver across Morocco to the address confirmed on your order. Major urban centres (Casablanca, Rabat, Marrakech, Tangier, Agadir, Fez, Meknes, Oujda, and others) are regularly served; more remote areas may need extra transit time — your quote states whether delivery is included and to which zone.
Lead times (made to order)
Our furniture is produced after your deposit and technical validation — not pulled from a warehouse shelf. Typical production ranges from several weeks to a few months depending on complexity, materials, and workshop load. Your written quote states an indicative window; we update you by WhatsApp if anything shifts.
Delivery & assembly
When installation is included in your quote, our team schedules delivery with you and carries out assembly on site so finishes and fittings match what was agreed. If you opted for delivery only, please ensure access paths and room access are ready — our quote specifies what is included.
Damage on arrival
Inspect pieces with our crew when possible. Visible damage or missing parts must be noted at handover so we can photograph, report, and arrange repair or replacement under our defect / transit policy. Issues reported late without proof of delivery condition may be harder to resolve — when in doubt, message us on WhatsApp immediately with photos.
